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RETURNS

We accept returns within 30 calendar days of delivery (according to the courier) for refund to your original payment method.

Items marked “FINAL SALE” and orders purchased with store credit are not returnable.

Items must be brand new with original tags and packaging to be eligible for return. We will reject any items that have been worn, washed, altered or damaged in any way. Due to hygiene reasons, we are not able to accept returns for lingerie, swimwear, sleepwear and accessories.

Customers are responsible for the cost of return shipping to our warehouse in the U.S. or Hong Kong. Our warehouses will NOT accept packages sent on a cash-on-delivery basis, we reserve the right to charge additional fees for any costs incurred under such circumstances.

Shipping fees are not refundable. If free express shipping was applied to your order, and returning an item results in a net order amount below the threshold, shipping fee will be charged and deducted from the refund amount.

To process a return, please fill out a return form here

Returns address for U.S. Customers:

Miss Golightly BSRAZAAK
595 North Columbia Boulevard
BSRAZAAK
Portland
Oregon
97217
United States

971-998-9313 (for courier purpose only, please do not call) 

*It is a MUST to include the code “BSRAZAAK” in both the name and address, otherwise our warehouse will NOT process the package.

Returns address for International Customers:

Miss Golightly (97257)
Rm C 6/F Lucky Horse Ind. BLDG, 64 Tong Mi Road
UD97257
Mongkok
Kowloon
Hong Kong
000000
852-3461-9961 (for courier purpose only, please do not call)

*It is a MUST to include the code “97257” in both the name and address, otherwise our warehouse will NOT process the package.

 

 

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